Now OiRA can help tackle third-party violence in the workplace

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© EU-OSHA

Violence from third parties, such as customers, patients, pupils or members of the public impacts a wide range of sectors and occupations.

We are launching an Online interactive Risk Assessment (OiRA) tool to help enterprises identify and manage the safety and health risks associated with third-party violence, and implement appropriate preventive measures to safeguard their workers.

The tool offers an accessible and user-friendly interface designed to facilitate a tailored risk assessment procedure in any workplace setting, while adhering to relevant EU legislation and guidelines.

Our national OiRA partners are invited to adapt the tool or take the information into account when developing sectoral tools.

Explore the tool

Learn all you need to know about OiRA